Singapore 

Sundown Marathon apologises for late flag-off, lack of water, Singapore News

Runners at this year’s Osim Sundown Marathon, organised by Infinitus Productions, were left frustrated when they could not get water at certain designated points of the run. This happened during the half and full marathons, which were supposed to be flagged off in waves from the F1 Pit Building from 11.30pm on Saturday, but were delayed for up to an hour. Runners were unable to get water at three hydration points. There were seven hydration points along the 21.1km half-marathon route and 14 along the 42.195km full-marathon route. A picture…

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Home 

FedEx apologises to Huawei for re-routing packages to the US

FedEx Corp has apologised to Huawei Technologies for the unauthorised re-routing of packages sent by the Chinese telecommunications equipment maker to its offices in Asia and shipping these to the American courier delivery company’s headquarters in the United States.“We value all our customers who hand more than 15 million packages per day to us for delivery,” wrote FedEx in a statement posted on Chinese microblogging site Sina Weibo. The US company said it apologises for the “mistransportation… Source link

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China 

China’s rail operator apologises for holiday travel chaos but says it will seek to punish unruly passengers

The company that runs China’s railways apologised on Saturday for the chaotic scenes on trains and at stations during this year’s extended Labour Day holiday, but said it would also consider how passengers who contributed to the disruption should be punished.An estimated 70 million people took rail trips between Tuesday and Saturday, with the peak coming on Wednesday, when a new May 1 record of 17 million passengers boarded trains across the country.The huge crowds, however, created big… Source link

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Singapore 

NUS president Tan Eng Chye apologises for how sexual misconduct case was handled, Singapore News

SINGAPORE – The National University of Singapore (NUS) has apologised for the way it handled the case of sexual misconduct that was brought to light by one of its students, Ms Monica Baey, whose posts on social media caused outrage both within and outside of the campus. In an e-mail to NUS alumnus on Tuesday (April 23) seen by The Straits Times, the university’s president Tan Eng Chye said: “We are sorry that she had to surface her concerns on social media for the university to take notice. “We fell…

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Singapore 

Sheng Siong apologises to woman who found maggots in carton of quail eggs, Singapore News

Supermarket chain Sheng Siong has apologised to a customer after Stomp informed them she found maggots inside a carton of quail eggs she had bought from their Junction 9 store. Stomp contributor Amy told Stomp she had bought the Sg Quail eggs on Apr 11 and found the maggots when she opened the carton to cook the eggs on Apr 16. The expiry date indicated on the carton was Apr 19. “We wanted to cook the quail eggs for dinner but saw something wriggling inside the egg box,” Amy said.…

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Singapore 

New ride-hailing firm FastGo apologises after accidentally revealing e-mail addresses of 300 drivers, Singapore News

SINGAPORE – The latest entrant in the ride-hailing market has apologised after accidentally revealing the personal e-mail address of about 300 drivers. Vietnamese start-up FastGo, which started driver registration on Monday (April 1), sent an e-mail on Friday to interested drivers requesting documents to complete their sign-up. But it copied the e-mail addresses in the “To” field when sending out the request so the contacts were visible to all recipients. The firm should have used the BCC option – blind carbon copy – to conceal the e-mail addresses of other…

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Singapore 

SingPost apologises for ‘overzealous’ Bras Basah employee who ‘scribbled’ on woman’s parcel, Singapore News

A woman paid $54 for a parcel to be delivered to her sister — who had a ‘rude ‘shock’ upon receiving the gift as its packaging had ‘ugly scribbles’ on it. In a Facebook post on March 27, Ms Eliza Ong shared the unpleasant experience she had at SingPost’s Bras Basah Complex Post Office. Ms Ong had visited the post office on March 19 to mail a parcel containing “mainly snacks and beauty products” to her sister in New Zealand. According to her, an employee at the counter started “interrogating”…

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Singapore 

Gojek driver in dispute with elderly passenger apologises: “I’m facing a lot of stress”, Singapore News

The Gojek driver seen in a heated dispute with an elderly passenger over a $7 fare discrepancy has come forward to give his side of the story. A video circulating online shows the dispute, which started due to how the passenger was quoted $14.10 on his app when booking the ride, while the fare was $21.10 on the driver’s app. A Gojek spokesman told Stomp in a statement that it has since taken swift action to resolve the matter with both parties. In a Facebook post on Saturday (March 30),…

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Singapore 

Marine Parade Town Council apologises for relocating two cats to Harbourfront, Singapore News

SINGAPORE – Social media has lit up with posts questioning the “relocation” of two cats from a housing estate in Marine Parade to Harbourfront, which led to the death of one of the animals. The Marine Parade Town Council has since apologised, saying that its staff made a “misjudgement” in moving the cats, which should have been sent to the Agri-Food and Veterinary Authority instead. But it also urged residents to play their part “as responsible pet owners”, highlighting how it had received “more than 45 feedback since 2016 from…

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Singapore 

SIA apologises for cancelled flight after plane ‘comes into contact’ with aerobridge at Newark in US, Singapore News

A homebound Singapore Airlines flight from Newark in the United State’s New Jersey was cancelled after it came into contact with an aerobridge on Saturday (March 23). A Singapore Airlines spokesman said on Sunday that flight SQ22, which arrived in Newark on Saturday, was parked at the airport’s designated parking bay when an aerobridge “came into contact” with its left engine. According to the spokesman, the incident occurred while the aerobridge was being connected to the aircraft door for passengers to disembark. There were 150 passengers and 17 crew on…

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